FREQUENTLY ASKED
QUESTIONS

On some of the candles that were made with an older type of wax the top of the candles had caves (holes), mountains (Raised portions around the wicks) or frosting (a thin coating of wax of raised wax). We used a heat gun to melt the top of the wax to smooth it out so it looks more presentable and in the process the wick may get slightly singed.

Part of this is because of the wax we used to use, it almost always did this with our candles, other makers have reported issues as well. We have switched wax manufacturers and types but still occasionally see this. It could also have to do with the high concentration of fragrance oil in the wax.

All of our container candles are made from 100% Soy wax. We have used a few different types trying to find the best combination and have finally settled on on brand.

Our figurines candles utilize paraffin wax. We made several with 100% paraffin wax due to its strength but it also leaves a rough, bubbly appearance. We have started mixing the figurine candles with 50% paraffin and 50% soy pillar wax blend and get the strength of the paraffin and smooth finish of the soy wax.